Common Fixes for Websites that Often Go Offline

It’s never an ideal situation if your website goes offline. If your site is an e-commerce one, then you should lose clients, profits, and damage the good reputation. You could miss sales and lose the loyalty of long-term customers as well. Therefore, it’s in your best interest to make sure your website always stays online. But sometimes sites don’t do that. If you have noticed that your website is going offline more than once per month, then it’s a situation that you need to immediately remedy. Here is a list of possible fixes for the problem:

Make Sure You Are Using a Right Type of Hosting Package

The most common reason websites either slow down or go offline is because of increased traffic. Sudden traffic spikes, such as those caused by viral content, could cause your website to offline. This occurs when the traffic requests become too overwhelming for the server space you have rented. Therefore, increasing bandwidth and server space will be necessary to make sure that your site is not prone to going offline. First of all, determine you are using the right type of hosting package for your site. If your site is experiencing moderate to high volumes of traffic, then there’s no sense in continuing to use a cheap shared hosting provider. Switch to a more sensible solution like VPS, dedicated, or better yet cloud hosting.


Pick a Web Host with High Uptime Guarantees

If your site goes offline with a message that reads “error establishing database connection,” then the problem is on the site of the host you are using. The host’s servers could have gotten overwhelmed, resulting in your site, possibly with many others, going offline. To avoid this scenario, choose a provider with high uptime guarantees. Some companies guarantee 100 percent uptime these days because of advanced technology. If a provider guarantees above 99.9 percent of uptime, then you are in good hands. At a minimum, your provider should guarantee 99.5 percent of uptime to keep your site online all the time.

Enable Error Reporting to Determine Cause

If the problem is not necessarily with the web host you are using, then it’s important to determine the cause of the issue. You should enable error reporting with the content management system you are using to do this. WordPress, for example, has PHP error reporting that automatically notifies you of issues that could take your website online. Likewise, use the right applications to monitor error and fix them in time to keep your site online.

Scan for Malware

It’s not uncommon for malware to be the cause of your website going offline. Malware is problematic for more reasons than this, of course. Therefore, enable malware scanning scripts on your site and CMS to make sure viruses or malicious code is not what’s causing your site to go offline.

One near guaranteed fix for sites going offline is reducing the bulk of files. If your site is too heavy, with the addition of high traffic volumes, could result in an offline error message. Reducing bulk is always a good way to make sure your site is online and fast. There are several things you can do here. For example, you should keep the number of plugins or extensions installed on your website to a necessary minimum. Compress images and also some code. Use cache strategies to offload static content. Use these suggestions and your site will definitely remain online all the time as you wish.